Important Water Damage Information!
In order to start our emergency and restoration service, you must sign the “Service Authorization Form.” This will allow us to take action immediately. Since we do not know your insurance coverage, it is almost impossible for us to know exactly what your insurance will cover.
It is also important to understand that you are financially responsible for our services. Your deductible is payable before we start working. If, for any reason, the insurance coverage cannot be verified at the time of our emergency service, an additional deposit may be required.
SERVPRO of Universal City / St. Hedwig wants you to know that we understand financial situations, and that we are willing to give you full information of what is needed before we provide our services.