Important Storm Information

2/12/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig wants you to be prepared for when a storm takes place. Be aware that we will contact you 1 hour after notice of loss to arrange for service. We will be on-site to begin mitigation services within 4 hours of notification. We will also provide verbal briefing of scope to you within 8 business hours of on-site arrival.

Below, we have guidelines for you that we think is highly important:

Before the Storm

• To begin preparing, you should build an emergency supply kit and make a family communication plan.
• Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
• Secure outdoor objects that could blow away or cause damage.
• Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
• Unplug any electronic equipment well before the storm arrives.  

During the Storm

• Use your battery-operated NOAA Weather Radio for updates from local officials.
• Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
• Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
• Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
• Stay away from windows and doors, and stay off porches.
• Do not lie on concrete floors and do not lean against concrete walls.
• Avoid natural lightning rods such as a tall, isolated tree in an open area.
• Avoid hilltops, open fields, the beach or a boat on the water.
• Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.

After the Storm

• Stay away from downed power lines and report them immediately. Watch your animals closely. Keep them under your direct control.
• If you have storm damage to your home or property, call SERVPRO of Universal City / St. Hedwig. Timely mitigation is key to minimize secondary damages caused by severe storms.